Introduction
This Messaging Program Privacy Policy explains how Simple House Capital Group (“we,” “us,” or “our”) collects and uses information about you in relation to our text message marketing program (the “Messaging Service”). We use a third-party service called Launch Control to provide the Messaging Service. For this purpose, Launch Control acts as our service provider and data processor of your information.
Collection of Information
We collect various types of information on our behalf when you use the Messaging Service, including:
- Contact Information: The phone number and email address you provided when signing up for the Messaging Service.
- Messaging History: Any information included in your messages when you use the Messaging Service.
- Cookies and Similar Technologies: We may use cookies or similar technologies to personalize your experience, such as sending shopping cart reminders.
If you participate in contests, surveys, or contact us for customer support, we will collect your basic contact information and any details you provide during those interactions.
Use of Information
We use your information to:
- Deliver, analyze, and support the Messaging Service.
- Customize and personalize your experience with the Messaging Service.
- Improve the Messaging Service features and performance.
Sharing of Information
We may share your information in the following circumstances:
- Service Providers: With third-party service providers to help us deliver the Messaging Service.
- Legal Compliance: To comply with legal obligations, respond to governmental requests, or protect our rights, safety, and property.
We may also share aggregated or de-identified information with third parties, such as advertisers or promotional partners. No mobile information will be shared with third parties for marketing purposes. Text message originator opt-in data and consent will not be shared with third parties.
Protection of Information
We use a combination of physical, technical, and administrative security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Retention of Information
We retain your information for as long as you use the Messaging Service or as required to meet legal obligations, resolve disputes, or enforce our agreements.
Choices and Controls
You can opt out of receiving automated marketing messages by replying to any of our texts with the keywords STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Consent to receive messages is not a condition of any purchase.
Text Message Campaign Data Selling
We will not sell any personal information collected through our text messaging service, including your mobile number or consent data. We do not share such information with any third party for cross-context behavioral or targeted advertising.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Address: 5700 Tennyson Parkway, Suite 300, Plano, TX 75024
Website: www.simplehousecapital.com
